Shipping Policy
Shipping Policy
Thank you for shopping with us! Because our hockey accessories and 3D prints are custom-made to order, please review our updated shipping practices, processing times, and delivery estimates below.
🌐 Shipping Destinations & Carriers
We now ship worldwide! To bring you the most reliable and cost-effective shipping options, we primarily utilize Stallion Express. This allows us to partner with premium domestic and international carriers to secure the best possible rates for your order.
Canada: Shipped via domestic networks (including Canada Post) through Stallion Express.
United States: Handled via USPS for fast, cross-border delivery.
International: Shipped via major international postal networks and commercial carriers depending on your location.
⏱️ Processing Times
Because every item is custom-produced, please allow 1 to 3 business days for your order to be manufactured, quality-checked, and packed before it is handed off to the carrier.
Please Note: Processing time refers to production and packaging, and is completely separate from the time your package spends in transit.
📦 Shipping Rates & Estimates
Shipping rates are calculated dynamically at checkout based on the weight of your package and your exact location.
Transit times vary by region:
Canada: Typically 2 to 5 business days.
United States: Typically 3 to 7 business days.
International: Typically 5 to 10 business days, depending on local customs clearance.
📍 Local Pickup
We are happy to offer local pickup for clients who prefer to collect their orders directly. If you are local, you can select the Local Pickup option at checkout to bypass shipping fees. Once your order is custom-printed and ready, you will receive an email with pickup instructions and location details.
⚠️ Important Shipping Notes
Address Accuracy: Please double-check your shipping address during checkout. We are unable to cover or replace orders delayed or lost due to incorrect or incomplete address entry by the customer.
Tracking: You will receive a shipping confirmation email containing a tracking number as soon as your package is processed.
Delays & Customs: Delivery windows are estimates provided by the carriers and are not strictly guaranteed. International orders may be subject to customs delays or local import duties/taxes, which are the responsibility of the recipient. Once an item is in transit, we will do everything we can to help you track it down if a hitch occurs, but we are not liable for standard carrier delays.
